- 5 minutes read,
- posted on
- by Armando Castro
It’s holiday time, and we’re all feeling a little nostalgic and grateful…grateful for family, friends, and those kind folks who…
It’s holiday time, and we’re all feeling a little nostalgic and grateful…grateful for family, friends, and those kind folks who…
Newly created leadership role demonstrates VXI’s continued commitment to expanding its U.S. onshore and nearshore operations in customer care and…
Let’s start by stating the obvious: To ensure customer excellence, we need to understand our customers and their needs. While…
More than half a century ago, Abraham Maslow proposed Maslow’s Hierarchy theory which states that people can reach their full…
Everywhere you look, artificial intelligence (AI) is making headlines – and for good reason! One Gartner survey predicts that by…
When companies spend time ensuring their employees are engaged, the results speak for themselves. According to CX futurist Blake Morgan,…
Which are the biggest customer service mistakes? What’s driving executive skepticism around customer experience investments? Which startups are pushing customer…
VXI is proud to be a Circle of Excellence finalist for both “Service Excellence Company of the Year” and “Top
Los Angeles, California OCTOBER 24, 2019 – To capitalize on evolving opportunities in customer care and revenue growth services, VXI…
It seems as if the business world is always ripe with new strategies, theories and tests to ensure growth, productivity…