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What’s the impact of automation and artificial intelligence on outsourcing activity? Which Philippine cities have the strongest BPO growth potential…
What’s the impact of automation and artificial intelligence on outsourcing activity? Which Philippine cities have the strongest BPO growth potential…
We now have enormous access to customer data at our fingertips – yet 80% of data is “dark and untouched,”
Speak with any salesperson and you’re likely to hear just how hard selling has become today. And while yes this…
SÃO PAULO, Brazil AUGUST 07, 2019 Based on its recent analysis of the Central American and Caribbean business transformation and…
As you’re reading this, a business has just lost a customer due to a poor contact center experience. That’s according…
While we’ve all been busy talking about Millennials in the workplace (and rightly so, considering they are now the largest
Like many of you, I have enjoyed many a great meal at a hotel restaurant – and I doubt that…
LOS ANGELES (PRWEB) JUNE 11, 2019 VXI Global Solutions, LLC (VXI), a leader in customer experience and business process solutions,…
LOS ANGELES (PRWEB) JUNE 06, 2019 VXI Global Solutions, a leading customer experience company, won the coveted “Best Company of
Metrics that matter: employee retention How to meet your KPIs with the metric that matters the most Voice of the…