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Chatbots are a consistently hot topic in customer (CX) – and rightly so. According to Gartner, by 2020, daily interactions
Chatbots are a consistently hot topic in customer (CX) – and rightly so. According to Gartner, by 2020, daily interactions
The drive to become data-driven pervades so many conversations we have with travel and hospitality clients today. Marriott International is
There’s a great deal of focus on loyalty programs in the hospitality industry today – and no wonder. Hotels face
AHT, NPS, CSAT – the metrics that drive customer experience operations are well-known. But it’s the thinking and the intent
Competition in the customer experience space just keeps stepping up. There’s a reflexive tendency with some providers to protect their
It’s no secret that digital disruption across all industries is in full swing. And yet, regardless of improvements in technology
September 13, 2018 05:23 PM Pacific Daylight Time LOS ANGELES–(BUSINESS WIRE)–VXI Global Solutions, which manages customer experience and interrelated business…
LOS ANGELES-(BUSINESS WIRE) – VXI Global Solutions, LLC, a customer experience and business transformation solutions provider, was recently recognized…
Thursday, 14 June 2018 (GMT+8) Manila, Philippines Manila, Philippines – VXI Global Solutions, LLC, a leader in customer experience management…
February 27, 2018 05:46 PM Pacific Standard Time. LOS ANGELES–(BUSINESS WIRE)–VXI Global Solutions, LLC (VXI) won Gold and Silver Stevie®…